Shop Urban Coyote…

We use biodegradable compostable reusable post packs. Items are generally shipped within 1-3 business days (in some instances there may be a back log of orders – we appreciate your patience). Tracking is included with all items shipped. Contact us if you have any queries regarding your order. Please note – Urban Coyote will not be responsible for loss or damage of items in transit.

RETURN POLICY

Contact us regarding all returns prior to sending them

EXCHANGE/CREDITS

We offer a credit or exchange for wrong purchase or change of mind. Items must be returned in original condition with tags attached Returns must be shipped within 2 weeks of delivery Credits will be issued once we receive the item being returned. We do not accept returns on items purchased ON SALE You can reuse the original packaging to send your item back but please note this is not a prepaid package. Customers are responsible for cost of return shipping however we will cover the cost of shipping your new item.

REFUNDS

Refunds are only given for genuinely faulty items